In our effort to encourage the community we serve to comply with County, State and CDC guidelines to practice social distancing and remain at home, Community Action Partnership of Riverside County is making the following change: Effective immediately, Community Action Partnership requests that you submit your application for Utility Assistance by mail or online at  https://www.caliheapapply.com/ . RPU’s authorized the use of life support equipment are responsible for providing their own backup power system. The program provides free home energy conservation services to low-income Riverside County homeowners and renters. Sharing Households Assist Riverside's Energy Fund (SHARE) is a bill assistance program for qualified low income residential electric and water customers. Total Annual Income: $8,960 SHARE is funded by the City of Riverside and is specifically for Riverside Public Utilities customers. Please call (951) 782-0330 to have Customer Service activate this option. In order to receive rebates, all equipment efficiency standards must be met. Please write legibally as unreadable applications may cause delays in the processing of these items. Elect a recurring flat donation that is added to your bill each month and automatically donated to the SHARE fund. Riverside Public Utilities is a consumer-owned water and electric utility that has been providing high-quality, reliable services throughout the City of Riverside since 1895. Important Notice Although Riverside Public Utilities will make every effort to supply SHARE or LIHEAP: Which is for you? ATTENTION: ESAP Program is on hold until further notice. 36 RIVERSIDE Riverside Public Utilities Riverside Public Utilities Bill Assistance Programs Medical Assistance Program SoCal Gas Company 20% Discount CARE Application Medical Baseline Allowance 37 SAN JACINTO Eastern Municipal Water District Lake Hemet Municipal . A person who participates or has household family members who participate in certain other benefit programs, such as the Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF) or certain needs-tested Veterans benefits may be automatically eligible. The CAP CARES Program is a CSBG funded program to assist Riverside County families with emergency assistance to help cover unmet household bills. Housing Choice Voucher Program. The maximum combined incentive for all rebates is $25,000 per customer account per year, with the rebate being no more than 25% of the equipment cost. 24 Hour Child Abuse Hotline: 800.442.4918 24 Hour Adult Protective Services Hotline: 800.491.7123 24 Hour Fraud Hotline: 800.344.8477 Kinship & Youth Warmline: 800.303.0001 CAP Riverside has over $3 million available to assist residents living in the cities and unincorporated communities of Riverside County with utility assistance for gas, electric, water, sewer, trash, telephone and Internet service. Riverside Public Utilities offers incentives for residential customers to upgrade the efficiency of a variety of equipment within eligible homes. It provides electricity at an adjusted rate structure to any household with a full-time resident who regularly requires the use of any of these electronic devices: Please mail or drop off your Utilicare application with copies of required documentation to: You will receive notification of application status by mail for the Utilicare program. What are the most common reasons an application would be denied? Envíe su solicitud SHARE, copia de su licencia de conducir / tarjeta de identificación, copia de su tarjeta de seguro social y comprobante de ingresos o programa de asistencia gubernamental del año en curso a: Recibirá una notificación del estado de la solicitud por teléfono. To apply online, visit https://www.caliheapapply.com/. 3. Any change of address while receiving the monthly bill SHARE credit will transfer over to the new address for the remaining months in the 12-month period. Make direct payment to my Riverside Public Utilities bill. Who can apply to ERAP? Please call (951) 782-0330 to have Customer Service activate this option. Payments are made directly to the utility … Riverside Public Utilities SHARE Payment Assistance Program Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. Please sign in to your account. Utility bills and deposits are paid up to $150 on a one time basis in a 12 month period. SB 998 is a bill that goes into effect February 1, 2020 that allows low-income water account customers to receive additional time to pay their utility bill and qualify for a reduced reconnection fee. Make a One Time Payment Click here. There are 3 ways to donate to the SHARE program fund: 1. Añadir por cada persona adicional: RIVERSIDE COUNTY WORKFORCE DEVELOPMENT CENTER - Specializing in helping businesses fill their workforce need, or helping a job seeker find a job. The maximum combined incentive for all rebates is $25,000 per customer account per year, with the rebate being no more than 25% of the equipment cost. does not guarantee service on delinquent or past due accounts. Dial 909-782-0330 En un esfuerzo de mejorarar el programa de SHARE, la ciudad de Riverside entro en un acuerdo con el Condado de Riverside del Departamento de Acción Comunitaria (CAP) el 1 de Julio, 1999 para administrar el programa. P.O. To review the specific program guidelines and specifications visit the guideline page on the Green Riverside website. Para cualquier pregunta o consulta, envíe un correo electrónico RPUSHARE@riversideca.gov. In the event of a power outage, patients requiring The quarterly periods are as These services reduce energy use and lower utility bills, creating safer and more self-sufficient households. 2.I hereby authorize RPU to release information regarding my bills past and future, to CAP. (Driver's license, Identification card, REAL ID, Passport, Military ID), Last four digits of social security number, Unemployment letter from previous employer on company letterhead, Claim letter from Employment Development Department (EDD). Servicios Públicos de Riverside (RPU) estableció el programa de Compartiendo Hogares Ayuda la Energia de Riverside (SHARE) en 1989 para proveerles ayuda para sus biles de servicios públicos a los residentes de Riverside de bajos ingresos. Community Action Partnership of Riverside County, https://www.capriverside.org/program/utilityassistanceprogram, Riverside Public Utilities Customer Resource Center, Unemployment letter from your previous employer on the company’s letterhead, Furlough letter from current employer on company letterhead, Unemployment claim letter from Employment Development Department (EDD), Did not submit copy of Government Issued Identification, Did not submit proof of unemployment, furlough or reduction of work hours, Documentation submitted did not meet program guidelines (e.g. Proposals must meet all of the following criteria to be eligible for consideration: Community Action Partnership of Riverside County (CAP Riverside) administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County. Our rebate programs help you save money by conserving water and energy. Please allow up to 2 weeks to process applications. Service at 951-782-0330. Add for each additional person: Box 5760 structure for the use of certain medical equipment. Below is a list of consumer protection provisions enacted in response to the COVID-19 outbreak in California. To apply by mail, complete the application with required documents attached and mail to: Community Action Partnership of Riverside County La calificación de los ingresos se basa en 200% de las pautas de pobreza Federal y el número de personas en el hogar. physician’s certification of medical condition are required. Riverside Public Utilities is looking to continue its partnerships to explore ways to utilize technologies available today to make cleaner energy more reliable. Utility assistance Riverside County, California This may cause your electric consumption to increase beyond normal patterns. Riverside Public Utilities - UtiliCare is a utility bill assistance program that provides a defined quantity of electricity at reduced rates to any family or household with a full-time resident who needs their power for a medical reason. (driver's license, identification card, REAL ID), Current past due notice and/or disconnection notice, Paycheck stubs: copies of all check stubs (last 4 weeks), full consecutive month of pay, SSI or SSA award letter (covering current year), Current bank statement showing direct deposit only for SSI, SSA, TANF or pension, Unemployment check stubs/ on-line print out showing direct deposit, Current TANF Notice of Action or Passport to Services printout (including current month), Proof of self-employment (current filed 1040 tax form and Schedule C), Job paid in cash (odd jobs -written statement declaring type of work, money earned for the last 4 weeks, signature and date), Current year award Letter from CalFresh/SNAP, CalWorks/TANF, LIHEAP, Medi- Cal/Medicaid, Healthy Families A&B, National School Lunch Program, SSI, WIC, Bureau of Indian Affairs General Assistance. B-102 Riverside, CA 92507. This program provides a monthly 20% or more discount on the electric or gas bill for those who meet the income eligibility guidelines, hold the utility account in his/her name and are not claimed as qualified customers. A new application may be required when there is an address change for the patient. Income qualified customers of Riverside Public Utilities can receive assistance with paying their bills from the SHARE program. Riverside County assistance programs. EEAP payment assistance is available quarterly to those who participate in our REAP program, and customers may qualify for up to $75 on their electric bill during the 1st and 4th quarter, and up to $125 during the 2nd and 3rd quarter. La factura de la utilidad de RPU estar a nombre del solicitante, Todos los ingresos del hogar deben ser proporcionados, Requiere ser re-certificado cada 12 meses, Notifique a RPU si ya no califica (si recibe la asistencia mensual), Identificación válida expedida por el gobierno (licencia de conducir,tarjeta de identificación REAL ID), Aviso de urgencia actual y/o aviso de desconexión, Ingresos de todos en el hogar (últimas 4 semanas), Talónes de Cheques: copias de todos sus talónes/recibos (últimas 4 semanas), mes de paga completo consecutivo, Carta de adjudicación SSI o SSA (que cubra el año en curso), Declaración de Banco actual que directa depósito sólo para SSI, SSA, TANF o pension, Talones de Cheques de Desempleo /depósito directo imprimible, Aviso de TANF de acción actual o imprimible de pasaporte a servicios (incluyendo mes actual), Recibos de manutención de hijos / imprimible, Prueba de trabajo por cuenta propia (actual formulario de impuestos 1040 y horario C), Trabajo pagado en efectivo (trabajos diversos-declaración escrita del tipo de trabajo, el dinero ganado durante las últimas 4 semanas, firma y fecha). (Programa de Asistencia de Pagos SHARE de Servicios Público). Un período de 12 meses comienza cuando un cliente solicita y recibe asistencia y sólo si el cliente no ha solicitado y recibido dicha asistencia dentro de los doce meses de la fecha de la nueva solicitud. A separate program application and Another option that the Salvation Army is familiar with is SHARE, which is a Riverside Public Utilities (RPU) emergency assistance program that assists qualified, low-income individuals.Get help with paying deposits and utility bills. Welcome to WebConnect! The Weatherization Program services to improve the energy and efficiency of a home, including attic insulation, weather stripping, minor house repairs, and related energy conservation measures. paycheck stubs, personal letter, SSI/SDI), EDD Claim effective date is not on or after March 1, 2020, RPU utility account/bill must be active and in the name of the applicant, ALL household income must be stated on application, Valid government-issued I.D. Energy saving services include measures such as attic insulation, caulking, water heater blanket, heating/cooling system repair or replacement, and other energy-efficient measures. Required forms should RIVERSIDE COUNTY BUSINESS SERVICES - Whether your business is looking to expand, relocate or grow in Riverside County, we have resources, programs and services to help your business succeed! Total Monthly Income: $747. Call (951) 955 - 0493 to contact our Riverside office. It is an option for low income families that are struggling and are facing some type of hardship. Learn about our assistance programs, off-peak pricing, or energy and water upgrades. COVID-19 Emergency Recovery Assistance Program approved by City Council May 5 RIVERSIDE, Calif. – Residential electrical customers of Riverside Public Utilities (RPU) who meet specific criteria are eligible for a one-time bill credit of $250 after the City Council approved a new $5 million program on May 5. Your household may be eligible based on participation in certain public assistance programs such as RPU’s SHARE (Sharing Households Assist Riverside’s Energy) Program, which assists income-qualified, residential customers with their electric utility bills and deposits. The Riverside City Council voted 7-0 to temporarily let businesses with 50 or fewer workers apply utility deposits toward unpaid bills or their … Schedule an appointment today at 1-800-818-4298. The Section 8 rental voucher program provides rental assistance to help very low income families afford decent, safe, and sanitary rental housing. For information regarding RPU Assistance Programs, visit RiversidePublicUtilities.com/Assistance or contact RPU Customer Service at (951) 782-0330. Riverside, CA 92517-5760. Riverside Public Utilities (RPU) offers a wide variety of rebates to commercial customers who wish to increase the efficiency of eligible facilities. Mail the applications and copies of your supporting documents to: Community Action Partnership of Riverside County Contact RPUPublicBenefits@riversideca.gov for questions on rebates or programs. Qualification is based on household income, priority points and energy burden. *Federal Poverty Guidelines are subject to change. improvements to income-qualified renters and homeowners. Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. Riverside Public Utilities - WebConnect. A trained inspector will assess eligible dwellings for measures needed. I hereby authorize Riverside Public Utilities (RPU) to: Examine all employment, income, utility and other records pertinent to my application for energy assistance. Customers must fulfill all participation requirements and general RPU program guidelines to be eligible for incentive. (Please note that SHARE eligibility is determined by different income guidelines than LIHEAP, and should be submitted in person at the following office location: 2038 Iowa Ave., Suite B-102, Riverside, CA 92507) more >>> Frequently asked questions The purpose of theEnergy Education copy education is to assist the customer in learning about the costs of energy, the benefits of energy conservation measures and practices, and available resources such as rebates,appliance safety and discount programs. En este momento no estamos aceptando solicitudes en persona. In order to qualify for this benefit program, you must be a resident of the state of California, you must need financial assistance for home energy costs and you must have an annual household income (before taxes) that is below 60% of the State Median Income. Please don't fax in your application. ... You can locate your account number on your utility statement, or by contacting Customer Service at 951.782.0330. El nivel de incentivo para la asistencia de pago de agua es de $2.75 que no exceda $33 por cliente, por período de 12 meses. To apply, you’ll need a valid government issued I.D and ONE of the following listed documents: How long does it take to review and process applications? Riverside Public Utilities (RPU) established the Emergency Recovery Assistance Program (ERAP) in response to the COVID-19 pandemic to assist active residential electric customers that have experienced reduced income due to loss of employment or reduced hours as a result of COVID-19. 3.I certify that I … IID’s Emergency Energy Assistance Program (EEAP) is here to assist customers who face disconnection for non-payment. 1.I hereby authorize the Community Action Partnership (CAP) to examine all employment, income, utility, and o ther records pertinent to my application for energy assistance. There are two types of air conditioners – split systems and packaged units. This list covers both Investor Owned Utilities (IOUs), which are regulated by the California Public Utilities Commission (CPUC), and Publicly Owned Utilities (POUs). ERAP will assist active residential electric customers with a one-time $400 credit towards their utility bill. • CARE (California Alternative Rates for Energy): Customers can also apply for the CARE program. by clicking on the “Download Application” button on the upper right side of this page. Total Monthly Income: $747. 1. Riverside, CA 92517-5760. Documentos requeridos para la elegibilidad: Utilicare is a medical support program for residential electric customers. For more information, call (951)955-4900, Monday through Friday, 8a-5p. SoCalGas has paused all face-to-face interaction including customer outreach, enrollment, installation and inspection work until further notice, with the exception to the following: The Energy Savings Assistance Program (ESAP) is designed to help A typical inspection will include blower door testing for air leakage, combustion appliance testing for safety and efficiency, and a Health and Safety inspection. SHARE customers may also apply for LIHEAP. In an effort to enhance the SHARE program, the City of Riverside entered into an Agreement with the County of Riverside Department of Community Action Partnership (CAP) on July 1, 1999 to administer the program. Clients whose utilities are included in their rent DO NOT qualify for ECIP/FT. If you have questions, please call Customer The level of incentive for water payment assistance is $2.75 a month, not to exceed $33 per customer per 12-month period. Write in an amount for a one-time donation on your utility bill payment slip. • RUHS Public Health Department • County of Riverside Department of Human Resources • Institute of Health Metrics and Evaluation (IHME): COVID-19 Projections • 211 Community Connect – Riverside County Resource Directory • Riverside County Network of Care - Find agencies, programs… Riverside City Public Utilities Information provided by: Riverside County Office on Aging. Every year, over 6,000 eligible low-income households benefit from utility payment assistance and more than 700 homes are weatherized. This public benefit program offers rebates to residential electric customers when they purchase and install new high energy-efficient air conditioning systems or heat pumps in their homes. All needed improvements are made at no cost to you. “Riverside County’s utility assistance program is a resource that can help residents in financial need,” said Supervisor V. Manuel Perez. Once your application has been reviewed, you will be notified by mail if it has been approved or denied. LIHEAP applications are administered and processed by the Community Action Partnership of Riverside County. *Las Pautas de Pobreza Federal están sujetas a cambios. Income qualification is based on 200% of the 2020 Federal poverty income guideline and the number of people in the household. How can I qualify? Customer Service at 3901 Orange Street, Riverside CA 92501 or 3025 Madison Street, Riverside, CA 92504. BEFORE THE UTILITY ACCOUNT IS ENROLLED IN THIS PROGRAM, ALL PAST DUE BILLS MUST BE PAID. This block grant is funded by the Federal Department of Health and Human Services (DHHS) and provides utility payment assistance and weatherization services to eligible low-income customers in Riverside County, including the City of Riverside. Provides emergency food, rental assistance, motel vouchers, clothing, and disaster services as funding permits. You may mail your SHARE application, copy of your Driver's License/ID Card, copy of your social security card and proof of income or current year government assistance program to: You will receive notification of application status by phone. The deadline for the County of Riverside’s Business Assistance Grant Program is Friday, November 13th! contractors will come to your home and may provide free: Eligibility for ESAP no cost energy efficient home improvement program is based on income and household size. Pay your bill, view your history, sign up for paperless e-Billing, whenever it's convenient for you! Effective from March 1, 2020 - 3 Months after End of Local Emergency Declaration. Riverside Public Utilities SHARE Payment Assistance Program Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. The level of incentive for electric emergency and deposit payment assistance is $150 per customer, per 12-month period. Elect a 'round-up' option where the cents of your bill will round up and automatically donate to the SHARE fund each month. Riverside Public Utilities (RPU) offers a wide variety of rebates to commercial customers who wish to increase the efficiency of eligible facilities. A separate program application and physician's certification of medical condition are required. El nivel de incentivo para la asistencia del pago de la electricidad es $15 al mes, que no exceda $180 por cliente, por período de 12 meses. Learn More Community Action changes people’s lives, embodies the spirit of hope, improves communities, and makes America a better place to live. Time basis in a 12 month period applications are administered and processed by City. To upgrade the efficiency of a variety of rebates to commercial customers who have already received the $ 250 bill! 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